Turn walk-ins into regulars.
A points programme your cashiers can't get wrong and your customers actually use.
Loyalty & Rewards, in short
POSly loyalty gives customers points on their phone number, with no card to lose. Redemptions are confirmed with a one-time PIN on WhatsApp, and the Loyalty Performance report shows whether members come back and spend more.
What changes on day one.
“Loyalty cards get lost and points get disputed.”
Points live on the customer's number. Redemption is confirmed with a WhatsApp one-time PIN, so there's no card and no argument.
“We have no idea if loyalty pays for itself.”
Loyalty Performance shows sign-ups, earning, redeeming and repeat purchases, per store and per customer.
“Sign-ups are a clipboard at the counter.”
Self-service sign-up links, automatic WhatsApp invites after a sale, and sign-up at your website checkout.
What's included.
Some areas are switched on per business, and your plan, settings and staff permissions decide who sees what.
- Points with earn thresholds, expiry and redemption limits
- WhatsApp one-time PIN to confirm redemptions
- Your own programme name and terms
- Loyalty switched on or off per customer
- Sign-up in store, by link or at website checkout
- Switched on per business: shared points between your website and your shops
- Loyalty Performance report with exportable segments
- Loyalty audiences sent straight to WhatsApp campaigns
Common questions.
Do customers need a loyalty card?
No. Points are linked to the customer's phone number, and redemptions are confirmed with a one-time PIN on WhatsApp.
How do customers earn and redeem points?
Points are earned on purchases, with your own earn thresholds, expiry and redemption limits. Redemptions are confirmed with a one-time PIN on WhatsApp.
Can customers join the loyalty programme themselves?
Yes. Customers can join in store, through a sign-up link or at your website checkout, and automatic WhatsApp invites can follow a sale.
How do I know if my loyalty programme is working?
The Loyalty Performance report shows sign-ups, earning, redeeming and repeat purchases per store and per customer, with segments you can export.
Can I message my loyalty members?
Yes. Loyalty audiences can be sent straight to a WhatsApp campaign.
