Talk to customers where they already are.
Campaigns, a shared inbox and automatic reminders, from the same system as your sales.
WhatsApp Messaging & Campaigns, in short
POSly links your business WhatsApp number to the system by QR code. You can send campaigns to customers you already know, run a shared team inbox, and send receipts, statements and reminders automatically, with every message costed per send in rand.
What changes on day one.
“Marketing means guessing who to message.”
Send campaigns to groups built from real sales: loyalty members, lapsed customers or big spenders.
“Customer WhatsApps go to the manager's personal phone.”
A shared team inbox keeps every conversation on the business, even when staff move on.
“Nobody has time to chase lapsed customers.”
Automatic flows, switched on per business, handle win-backs, birthdays, layby balance nudges and post-purchase thank-yous, with a limit on how often anyone is messaged.
“We have no idea what messaging costs us.”
Every message is logged and costed in rand, with monthly billing and reconciliation.
What's included.
Some areas are switched on per business, and your plan, settings and staff permissions decide who sees what.
- Link a WhatsApp number per location by QR code
- Campaigns with templates, scheduling and test sends
- Shared team inbox with assignments and notes
- Switched on per business: automatic win-back, birthday, layby balance nudge, post-purchase and bonus points flows
- Loyalty PINs on WhatsApp; receipts, statements and payment reminders where those tools are switched on
- Switched on per business: a separate number for website order updates
- Message log, analytics and conversion reporting
- Per-message costs in rand, monthly billing and reconciliation
- Numbers that keep failing are paused automatically to protect your sender
- Message templates for payments received, quotations, stock transfers, new products and loyalty milestones
- Opt-outs kept on a suppression list, so nobody is messaged after saying no
- Email and SMS too: notification templates for sales, payments, quotations, dispatch and statements, through your own mail and SMS settings
Common questions.
How does POSly connect to WhatsApp?
Your business WhatsApp number is linked to POSly by scanning a QR code, per location. Messages then send from that number.
Can POSly send automatic WhatsApp reminders?
Yes. Flows can send win-back, birthday, layby balance and post-purchase messages automatically, with a cap on how often any customer is contacted.
Can my whole team share one WhatsApp inbox?
Yes. The shared team inbox keeps every conversation on the business, with assignments and notes, even when staff move on.
What does WhatsApp messaging cost?
Every message is logged and costed in rand, with monthly billing and reconciliation, so you always see what you spent.
What happens when a customer asks to stop receiving messages?
Opt-outs are kept on a suppression list, so that customer is not messaged again.
